Community Mental Health Advocates Are Connecting Students (and their family) to Resources and Support

…and in some cases all these mental health apps might low key be doing more harm than good for some seeking support.

By A’tajene “Tazz” Anderson and Dr. Benjamin M. Drury

NAMI — Chicago

We’ve been reading and watching about negative experiences with therapists on BetterHelp.com. Some of the stories shared are highlighting what we consider serious issues that need to be addressed to ensure the well-being and safety of individuals seeking help. For example, we have heard from people who have used therapy apps like BetterHelp.com that their therapists show up late to their appointments. We have also heard reports of therapists being distracted during sessions because of course they do…everyone stares at themselves longingly when they are on a ZOOM call. In the grand scheme of moral and ethical violations a therapist could cause harm to a patient under their care, punctuality and vanity are not that deep for us. Full disclosure, during the pandemic I signed up for BetterHelp.com and related to a therapist who started out strong texting with me, and then fell off and eventually went ghost. I personally chalked it up to pandemic because I mean whoa it was rough for everyone. But, making inappropriate comments, or not providing suitable support, these are things that we…

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Chicago Education Advocacy Cooperative
Chicago Education Advocacy Cooperative

Written by Chicago Education Advocacy Cooperative

Serving the needs of racialized and minoritized students in Chicago since 2020. www.chieac.org

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